The ROI of GPS Tracking in Field Service Management: Cost Savings and Operational Efficiency

• Kyle Wilson
• 10min read
• 23 Aug 23

If you are curious about the benefits of GPS tracking and field service management, you are in the right place. No matter how small or big your business is, you need some kind of automation to run it effortlessly and easily.

Field service management is one of the best things that you can do for your business, especially if you are a small or midsize business owner. While there are a lot of benefits to field service software management, GPS tracking is one of the most important and beneficial features. Field service tracking software plays a pivotal role in modern business operations, particularly for small and midsize businesses. Apart from making it easier for you to run your business, it helps you save a lot of money by cutting unnecessary costs and reducing labor costs. Incorporating GPS tracking into your field service management system can offer numerous benefits for your business. Let’s look at more reasons why people rave about it.

Benefits of GPS tracking in field service management software

Productivity

It’s a no-brainer, right? One of the main perks of using GPS tracking in field service management software is being able to monitor employee attendance. You may easily view all of your workers’ real-time updates, attendance, and other information in real-time, wherever you are on the globe. It is simple to keep track of an employee’s in-and-out times, jobs they complete, and task duration. This increases staff timeliness, which enhances your business more.

No delays

Employers can easily track and maintain records of the employees work and shift timings and the timings that they come to work with the help of GPS monitoring. It makes it easier to determine how many billable hours they worked. Additionally, because the employee is aware that the GPS tracker is active, employers avoid late arrivals, which in turn benefits the organization.

Better service

By employing field service management software that includes GPS monitoring, you can provide better customer support. Field service monitoring is a crucial tool for building customer relationships. It empowers you to meticulously track the services or products you offer, enabling you to deliver a seamless experience to your customers. Through this monitoring, you can send timely messages and notifications, instantly updating customers about the status of their services or products. This level of proactive communication not only enhances customer satisfaction but also fosters a stronger rapport between you and your customers.

Enhanced dispatching and deliveries

With field service tracking, you can dispatch the orders and schedule them, which are the most hectic tasks while running a business. It is said that around 80% of organizations that use GPS monitoring spend less time traveling as they can easily track everything with a few clicks. Since the travel time is reduced, this time can be spent on other important aspects of the business. It also reduces fuel costs, which again saves a lot of money and is a huge profit for the organization.

Real-time updates

Now that you can track everything that happens in your company or business in real time, it drastically reduces the amount spent on fuel and labor. According to a recent survey, it is said that businesses that enable GPS tracking end up seeing an average ROI within 6 months. How cool is that? By enabling real-time tracking.

Customer Trust

One of the most important things that you need to do to run a business well is to gain and maintain customer trust. When you enable GPS tracking, the customers have peace of mind knowing that everything is taken care of and they need not worry about safety or security concerns. Since you get real-time updates on the task and its status, the customers get notifications, which again makes it easier for them to trust your company as every little detail is transparently conveyed to them.

Conclusion

Businesses that wish to upgrade their field service operations must integrate GPS tracking with well-designed field service management software. Alongside the myriad advantages of field service management, incorporating tracking software can significantly enhance your business efficiency and customer satisfaction. It not only gives you useful information on the activities and updates of your business and your employers, but it also automates your business, making it easier for you to manage things.

As there is a lot of field service management software available these days, you may be a little confused. We suggest Fieldy, a field service management software that helps you with all things related to field service management at a competitive market price. With years of experience and successful customer stories, Fieldy helps grow your business and makes it easier for you to scale your business. Contact Fieldy for more information on the same.