Yes, Fieldy's mobile app is compatible with both Android and iOS devices, providing flexibility and accessibility for field staff using different mobile platforms.
The travel optimization feature in Fieldy helps field teams plan efficient routes, reducing travel time and fuel costs. This optimization contributes to increased productivity and cost savings for service enterprises.
Fieldy's GPS tracking feature allows businesses to monitor the real-time location of field staff, ensuring optimal route planning, improving accountability, and enhancing overall operational efficiency.
Fieldy supports integration with other tools and software, streamlining workflows and enhancing connectivity across different business applications to create a cohesive and efficient ecosystem.
Fieldy's team management feature enables businesses to assign tasks, track performance, and optimize work distribution, fostering collaboration and improving overall team efficiency in field service operations.
Yes, Fieldy supports the import of customer data from various sources. You can import data from your existing software and spreadsheets concurrently to streamline the process.
Fieldy provides a seamless data migration process. You can use the import feature and follow the step-by-step instructions provided in the user guide for a quick and efficient transfer.
Yes, Fieldy facilitates the generation of Job card reports. Once a job is successfully completed, you can generate a report with all the relevant details and share it directly with your clients through the Fieldy platform.
Fieldy prioritizes data security. During the migration process, data is encrypted and follows industry-standard security protocols to ensure the confidentiality and integrity of customer information.
Fieldy provides comprehensive training materials and support for staff transitioning to the platform. Training sessions, user guides, and a responsive support team are available to assist with any questions or concerns, ensuring a smooth transition for your team.
Yes, in Fieldy, the system keeps a detailed history log, allowing you to track all changes made to an invoice, including modifications to terms and conditions.
Yes, in Fieldy, the system supports automatic tax calculations based on predefined rates, streamlining the invoicing process and ensuring accuracy.
Fieldy can automatically flag overdue invoices, and you can configure reminder notifications to be sent to customers, helping in timely payment collection.
Fieldy offers payment status options such as "partially paid" and "paid." You can update the payment status based on the payment received from the customer.
Yes, in Fieldy, you can create a drafted version of an invoice, allowing you to make changes or additions before finalizing and sharing it with your customers.
Yes, scheduling appointments and jobs is a feature available on the Fieldy mobile app to streamline field operations.
The Fieldy mobile app is designed to handle intermittent connectivity, and any data entered or updated will sync once a stable connection is reestablished.
The Fieldy mobile app provides a subset of features available on the web, focusing on essential functionalities for field management.
Yes, there should be a user guide or tutorial available in Fieldy to guide users through the features and functionalities of the mobile app.
Fieldy's mobile app provides features like invoice creation, job management, and customer interactions to help manage your business remotely.
Fieldy's online booking feature allows customers to effortlessly schedule jobs online through a user-friendly job booking form on your website. The details are instantly populated in your system for quick dispatch and allocation.
Fieldy's online booking feature streamlines the appointment booking process, reduces manual scheduling efforts, and extends your online presence, making it easier for customers to request your services.
The job booking form is integrated into the business's website, allowing customers to enter their service requests, contact information, and preferred appointment times. The information is then sent to the business for processing.
QR code-enabled job scheduling simplifies the service request experience. Customers can scan a QR code displayed at the business's physical location or in marketing materials to initiate the booking process quickly.
Yes, customers can book jobs across various online platforms, including the business's website and social media accounts, making it more convenient for them.
Fieldy provides tailored plans, including Starter, Team, Powerhouse, and Enterprise, each priced to meet diverse business requirements.
The Drag and Drop - Dispatch feature in the Starter Plan simplifies task management. You can easily assign and reassign tasks by dragging and dropping them in an intuitive interface.
Our pricing is transparent, and there are no hidden fees. The listed user pricing of $350 per user per month covers the specified features of the Powerhouse Plan.
The pricing for the Enterprise Plan with Fieldy is determined based on the specific features and level of customization you require. Our team will discuss your needs in detail to provide you with a personalized pricing quote.
Yes, you have flexibility in managing users in the Team Plan with Fieldy. Adjustments to the user count will be reflected in the billing at ₹650 per user per month.
Yes, you can assign multiple technicians to a single job, creating what is known as a 'Crew'. This feature is useful for jobs that require more manpower.
When creating a job, you can specify the desired date and time. The 'To Date and Time' is an optional field, allowing for flexible scheduling.
For jobs that extend over a period, you can use the 'To Date and Time' field to specify an end date and time, although it's optional.
Technicians are listed based on the date and time selected for the job. This helps in assigning the most available and appropriate technician for the job.
Yes, jobs can be rescheduled by updating the date and time in the job details. This flexibility is crucial for accommodating changes in availability or job requirements.
Yes, the software allows you to view all jobs assigned to a particular technician, helping in managing workload and schedules efficiently.
In cases where a technician is unavailable, you can reassign the job to another technician or adjust the job's scheduling as needed. The software's flexibility aids in handling such situations effectively.
Yes, the software allows for real-time tracking of job progress when assigned to a technician or crew. This feature helps in monitoring the job's status and ensuring timely completion.
The software allows you to schedule jobs on any day, including holidays and weekends. It's important to ensure that the assigned technicians are available on these specific dates.
Yes, the software supports the scheduling of emergency jobs. These can be assigned to available technicians who can respond promptly.
Once a job is created in the software, it automatically appears under the Dispatch Module, specifically in the Calendar view. This allows for easy tracking and scheduling.
If a job is created with a technician assigned to it, it will also be displayed in the Dispatch Module's Calendar view, indicating the technician's allocation to that specific job.
You can search for a technician using the User Search feature. Once you select a technician from the list, the software will display only the jobs assigned to that specific technician in the calendar view.
Yes, the calendar view allows users to manage job assignments efficiently. You can unassign, reassign, or reschedule jobs directly from this view.
Absolutely. The software provides a user-friendly interface in the calendar view, where you can easily reschedule jobs as needed.
To reassign a job to another technician, simply use the calendar view in the Dispatch Module. It provides options to reassign jobs quickly and efficiently.
You can unassign a technician from a job directly from the calendar view. This feature allows for flexible management of job assignments.
Yes, the Calendar view in the Dispatch Module shows all the jobs for any selected day, making it easy to overview daily schedules.
Unassigned jobs, like all others, will be displayed in the Calendar view of the Dispatch Module, allowing for easy identification and assignment.
Yes, the software is designed to be user-friendly, with straightforward options to unassign, reassign, and reschedule jobs in the calendar view, catering to both new and experienced users.
Travel Time Distance Coverage is determined based on the technician assigned to a job. It tracks the distance covered by the technician from the point of dispatch to the job start location.
The tracking of distance starts once the technician is dispatched for the job.
Distance coverage tracking ends when the technician starts the job at the client location.
For instance, if a technician is dispatched from Egmore and starts the job at CMBT Bus Stand, the system will calculate and record a distance of 8 kilometers.
The calculated distance is displayed in the technician's profile on the web interface of the field service tracking software.
Yes, tracking is displayed in the technician's profile on the web.
To enable the travel time distance feature, the technician's availability status should be set to 'On' in the system.
The system primarily tracks the distance covered from the dispatch point to the job start location, rather than the specific route taken.
The accuracy of distance measurement depends on the system's design and GPS accuracy, but it generally provides a reliable estimate of the distance covered.
Yes, the travel data can be utilized for billing or reimbursement purposes, as it provides a record of the distance traveled by the technician for job assignments.
Field Service Tracking Software integrates GPS tracking to allow businesses to view their team and job locations on a map. This enhances operational efficiency by providing real-time location data.
By providing real-time location data of the team and jobs, it enables better scheduling, saving both time and cost. Efficient scheduling means jobs are assigned to the nearest available technician, reducing wait times.
No, additional hardware is not required. The GPS tracking feature is integrated as part of the mobile app, making it easy and cost-effective to implement.
GPS Tracking offers complete visibility of your field force on a centralized dashboard. This allows for real-time monitoring and better coordination of field activities.
By assigning technicians efficiently based on their location, GPS Tracking helps in reducing unnecessary travel. This results in lower mileage and saves on fuel costs.
Yes, it enables swift response to unplanned and emergency service requests by locating the nearest technician to the job site, thus improving response times.
By ensuring technicians are dispatched efficiently and arrive on time, it enhances customer satisfaction. Real-time tracking also allows customers to be informed about the technician's ETA.
Yes, the data is securely stored and managed within the software, ensuring confidentiality and privacy of both technicians and clients.
Yes, the software allows for tracking multiple teams and jobs simultaneously, providing a comprehensive overview of all field operations on a single dashboard.
The main benefits include improved scheduling efficiency, cost savings, better resource allocation, swift response to emergencies, and enhanced customer service due to real-time location tracking of field personnel.
Yes, users can create quotes for their customers using the software. It is designed to facilitate easy and efficient quote generation.
Absolutely. The software allows for the addition of tax to each product and service included in the quote, ensuring accurate and compliant financial details.
Yes, discounts can be added for every product or service included in the quote, offering flexibility in pricing and promotions.
Once a quote is created, it can be shared directly with customers. The software likely supports various sharing methods, such as email or direct links.
Yes, the software provides status updates on whether quotes are accepted or declined by customers, allowing for efficient tracking and follow-up.
Users can download the quotes as PDFs once they are created, making it easy to store, share, or print the quotes as needed.
Accepted quotes can be conveniently converted into invoices, streamlining the billing process and reducing manual data entry.
The software allows for the addition of the HSN (Harmonized System of Nomenclature) code for each product, ensuring compliance with standardized product classification.
While not explicitly stated, most field service quoting software typically allows for multiple products and services to be included in a single quote, catering to diverse customer needs.
While not directly mentioned, many quoting software solutions offer customization options for the format and layout of quotes, allowing businesses to align the documents with their branding and preferences.