Question 1

What are the password requirements for Fieldy?

Accepted Answer

Fieldy requires you to set a password with a minimum of 8 characters. These should include a combination of at least one special character, one number, one uppercase letter, and one lowercase letter.

Question 2

How long does it take to receive the password reset email?

Accepted Answer

As soon as you enter the correct email address linked to your account, whoosh! You’ll receive an email with a verification code, which you use to reset your password in just a few seconds.

Question 3

Is my billing information secure with Fieldy?

Accepted Answer

Undoubtedly, yes! Fieldy ensures next-level security for all your information, including billing details and more. So, any day, you can confidently focus on managing your field service business, without a speck of worry about your sensitive information.

Question 4

I'm having trouble logging in. What should I do?

Accepted Answer

If you’re facing trouble logging in to Fieldy, first check your network connection or try switching to a different internet connection. Also, double-check that the email address or mobile number and password you entered are correct. If none of these work and the issue persists, please get in touch with our support team.

Question 5

What are the ways to get in touch with Fieldy's customer support?

Accepted Answer

You can reach Fieldy’s customer support by visiting our Contact Us page. You can write to us at support@getfieldy.com. We promise you’ll get the support you need in just minutes.

Question 6

What should I do if I forget my password?

Accepted Answer

It’s simple! If you forget your password, click the “Forgot Password?” link on the login page. Now give the same email address you used to sign up with Fieldy. After that, you’ll receive a verification code to reset your password, and voilà! You’re all set.

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