When you think of a lawn care company, you probably picture employees out in the field, but the people who work in the office are just as important to keep things going smoothly. This is especially important when you’re just starting out in the lawn care industry because the field and back office positions often overlap as you grow. These unseen workers handle customer calls, reply to inquiries, and ensure that field staff are sent swiftly and efficiently. Scheduling, planning, and documenting may be difficult chores for business managers, especially if they don’t have access to strong tools to help them.
What is the solution? Lawn care business software, such as Fieldy, allows users to manage not only their workday but also their whole business. It’s never been easier to bill consumers, track revenue, and analyze service delivery. Jobs that used to be tedious may now be completed with a few mouse clicks. Not certain that field service software is necessary for your lawn service’s back office?
Here are 3 ways that field service software may help your staff be more productive and efficient.
More Productivity, Less Paperwork
By transferring all company information to Fieldy – lawn care business software, you may save hours of time and remove unnecessary paperwork. Employees won’t have to dig through heaps of papers to discover client or service documentation now that everything is in one central area. With lawn maintenance software, in just a few clicks, you can get invoicing and invoicing information, track your technicians, create and amend timesheets, and communicate with customers in real-time. You’ll be able to ensure that your field employees are on time for appointments and that you’re providing best-in-class customer service while you’re not performing bookkeeping. Your staff and consumers will reward you if you never skip a beat, all credits to lawn care business software.
Optimization of Routes
Rather than playing the guessing game, use lawn care business software that provides route optimization options for you to get to work faster. Instead of forecasting when your employees must depart to avoid rush hour traffic, Fieldy identifies the most effective travel routes to guarantee that teams arrive on time. Not only will your employees save time on the road by over 25%, but they’ll also save money on petrol by over 10%. Your drivers won’t have to retrace their routes from place to place, allowing you to make more appointments each day. Service organizations can accomplish on average 21% more planned jobs when they use Fieldy’s Route Optimization feature as a part of its lawn maintenance software. Why waste time designing routes manually when route optimization could do it for you in seconds?
Increase your business’s revenue by attracting more customers
According to a consumer market survey, 33% of consumers choose their service provider after receiving a reference, therefore it’s no wonder that customer evaluations and referrals are critical for service organizations. Fieldy includes asking consumers for feedback after work is finished so that you may improve the services in the future. To be active online, have an online presence on social media sites like Facebook and Google and reply to consumer evaluations. After all, the more internet presence your company has, the more prospects it will attract and the more leads it will create.
Even if the back office isn’t on-site with clients, the crew is still an important aspect of a lawn service business. What happens behind the scenes has a significant influence on your company’s destiny. With an easy-to-use field service software system, you could work smarter and more effectively. Book a free demo to see how Fieldy can assist you.
