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Category: Business Growth

Field service software – 4 Biggest benefits for your growing business

Posted on by Saranya

Saranya

Building a business is difficult enough, but delivering field services makes it even more difficult.

A field service business owner must manage normal activities, such as efficiently scheduling projects and conducting inventory checks, while his or her employees are dispersed across multiple sites.

It’s why Fieldy was founded in the first place: to give businesses a better method to manage and monitor their field service tasks and personnel.

Field service management software can help your organization develop in addition to providing excellent administration for your field service personnel.

Integration of Management

You eliminate the need for manual field service processes. Make sure that any other management tools your company uses, such as CRM, payroll, industry-specific software, and so on, are integrated with your field service management software.

To obtain streamlined business management, make those software work in tandem with your FSM solution app.

Integration also eliminates the chance of duplication of data entry on both your normal system and your field service management software, allowing you to increase your efficiency and grow your business.

Better Tracking

Using field service management software allows you to keep better track of all aspects of your field service company.

  • Keep track of your inventory statistics in real-time and know how much parts stock you have on hand and when it’s time to order more
  • Keeping Key Performance Indicators (KPIs) updated on a regular basis can ensure that your company is working smoothly.
  • Keep an eye on your technician’s performance. assuring high-quality work and, as a result, profit

Improved tracking of valuable data and analytics generated by your FSM software will help you grow your organization.

Cost Cutting

Cutting costs can help you improve your bottom line, and many companies do so by laying off technicians. There’s no need to opt for lay-offs as an option if you have field service management software in place.

You save money by eliminating the need for manual processes. There’s no need to hire back-office personnel to handle customer support calls or process paperwork requests.

For efficient field task administration, your field service management technology should meet all of your automated needs.

A cost-cutting example employing a field service app:

  • Keep track of how much your techs drive and devise alternate routes for them
  • Reduction of gas costs
  • Reduction of truck’s repair costs
  • Finding superior alternate routes can allow you to travel to more jobs in less time
  • Increase in the field technician’s efficiency

Automated Systems

Without automated functionality, what good is field service management software?

Automation is a critical component of managing and growing a firm in any industry.

Here are some examples of field service automation capabilities and technologies that your software requires:

  • Create quotations and turn them into work orders.
  • Job scheduling and rescheduling
  • Accept jobs on the job Accept jobs in the field Convert jobs into invoices
  • Service of preventative maintenance
  • Updates on customers
  • Job reports that are generated automatically

With our Field Service Software, you may expand your business.

Automation, tracking, and workflow management are all features of field service management software that help firms thrive. Your business can function smarter and more efficiently while giving your field professionals the tools they need to accomplish their jobs well. You’re missing out on opportunities to build your business if you haven’t used field service management software yet.

Check out Fieldy today to see how it may help you expand your field service business

The 7 Best DIY SEO tools for small businesses in 2022

Posted on by Rose

Rose

A newly established firm must be present on the internet and have its existence validated there. You’ll need to know a magic spell for that! SEO is the name of the magic spell (Search Engine Optimization).

There are several DIY SEO tools available for small businesses that are quite successful and may help a brand that is just getting started in terms of generating tremendous buzz.

Competitor research, rank tracking, on-page and off-page optimization, and other activities are all part of SEO. These tasks must be completed on a daily basis in order to maintain the website at the top of the search engine results.

In this post, we’ll go over various DIY SEO tools for businesses that may assist you in getting your website to the top of the search engine results.

1. Google Analytics

Google Analytics is one of the most useful Google SEO Tools for Small Businesses. Because of its wide range and free usage, you can profit from its services. This allows you to see which marketing methods generate the most traffic and sales. You may also see how visitors utilize your website, which pages they read the most, and how long they spend there. Once you’ve installed it on your device, you may customize its features to meet your needs and help you reach your SEO objectives for your small business.

2.Semrush

Semrush is another SEO tool for small businesses which you may use. It’s a SaaS platform for online visibility management and content marketing. Semrush assists businesses, large and small, in being more visible to internet users. They may also assist in the creation of more interesting and SEO friendly content by utilizing their search, social media, and market research capabilities, as well as data from other regions

3.Ahrefs

Ahrefs is one of the best SEO tools for small businesses that can assist you in making the best use of your backlinks. You can confirm that your backlinks come from reliable websites using its capabilities. This way, you won’t get punished for linking to spammy sites, which will result in a lower search rating. You can also use this to identify and evaluate where your rivals’ successful backlinks come from.

As ranking criteria, Google still considers the authority of backlinks. When you know how to monitor backlinks, you can tell the difference between links that help your site development in the SERPs and those that don’t. You should delete or disavow any damaging or poor connections. After that, you may concentrate on obtaining high-quality and authoritative connections, such as through guest pieces or outreach to bloggers.

4.Google Search Console

Google Search Console, in addition to Google Analytics, is another excellent SEO tool for small businesses. It may be used in conjunction with Google Analytics to optimize your marketing. It was previously known as Google Webmaster Tools. It aids in the detection of faults on your website as well as the analysis of keyword rankings. It also shows the number of times your website appeared in the search results and the percentage of people who clicked on it.

5.Screaming Frog

The SEO Spider from Screaming Frog is a website crawler that can help you improve your SEO. As a DIY SEO tool, they may achieve this by gathering and retrieving data from tiny to large websites, as well as pertinent SEO difficulties. This utility has both a free and a premium version, with the paid version having several advanced capabilities that the free version does not. Its free edition, however, can already give considerable SEO assistance to small business owners.

6.Surfer

Surfer is an SEO driven content intelligence platform that assists small businesses and corporations in growing their brands. Their content planning, optimization, and production tools also aid in increasing organic traffic and income. Surfer’s algorithms can help you locate the greatest SEO content options for your small business digital marketing activities. You may prepare your content ahead of time and create intriguing pieces depending on the information you have.

7.Moz Local

Moz Local is a DIY SEO tool that you may use to audit your citations, which are places where your company’s name and other information are cited on other websites. Finally, it may assist you in improving your internet presence by maximizing data on keywords, traffic, and other factors.

When it comes to the finest SEO tools for small businesses, you have various alternatives. Because this business is more relevant than ever, you should make the most of the resources that are now accessible. Some of them are free, so even if you’re just getting started, you may make use of their services. As a result, the success of your organization is dependent on your decision-making abilities and plans, which you may improve using SEO tools.

5 Best ways to improve employee engagement

Posted on by Priya

Priya

It’s crucial to keep in mind that interaction is a two-way process. It is not something that can be forced from the top down — otherwise it will fail. It’s critical to seek the aid of individuals we’re aiming to engage in order to develop an employee engagement plan. Ask them how they want to be involved, and then start negotiating.

There are a number of low-lift employee engagement initiatives you can implement right now to see actual benefits.

In this post, we’ll look at 4 employee engagement solutions that you can use as both short-term and long-term remedies to increase employee engagement.

Let’s dive in.

1. Emphasize your mission and core values

Employees are more engaged once they have a goal to work toward and a reason to be driven. The core beliefs and mission statement of your firm are indeed the foundations of its culture, and they have a significant effect on employee retention. Make sure to place together a quick summary of the firm’s fundamental principles, and afterwards teach those principles to each employee.

If this is done, employees will recognise the significance of the company’s objectives, how these help the organization, and what will be expected of every individual. Lead by example for your colleagues and hold them all accountable. Failure to do so will build a negative business culture of distrust, which will lead to employee disengagement.

2. Health and well-being

Most modern organisations provide some sort of employee health and welfare alternatives, ranging from office feng shui to gym memberships, lunchtime workout programmes, and official health examinations. Employee health and wellbeing, on the other hand, is often seen as a checkbox rather than a gold mine.

Organizations that sincerely care about their employees’ health and well-being report lower employee absenteeism and increased productivity. Communication is crucial once again. Employees must be consulted about their health and well-being, and they must be aware of the resources available to them – and how to obtain them.

3. Appreciation and rewards

At the end of the day, individuals labour to make money. However, there are a lot of emotional motivations at work that are unrelated to money. For instance, consider self-esteem, peer group recognition, team participation, objective achievement, and social standing. These are some of the things that we all invest in to some extent and that help define who we are to ourselves and others.

There is a huge opportunity in the workplace to encourage individuals to strive to and achieve higher levels of recognition. Employees should be able to create their own rewards, either individually or in groups. Use social media to promote and follow these concepts. Keep it lighthearted and, ideally, consistent with the organization’s ideals, and engagement will soar.

4. Personal development and growth

For most people, a career entails commencing on a path of self-improvement, punctuated by periodic markers of upward development. Those who aren’t given the chance to make the most of their travel will become disenchanted quickly.

Worse still, they may seek fresh pastures. As a result, it’s critical to provide employees a clear picture of their expected or potential career path. And that your outstanding managers recognise and publicise crucial moments of accomplishment in order to motivate others.

5. Introduce a flexible working environment

There is no such thing as a “one-size-fits-all” approach to motivation and concentration; each member of your team will have their own methods for staying focused while working.

Find out what helps your staff focus at work – flexible working hours, for example, have been shown to assist employees stay engaged since they may keep a schedule that suits them best. Some personnel are better suited to a later start and working into the evening, while others are better suited to working extremely early in the morning.

At the end of the day, showing your employees that you trust them to do their jobs in a time and environment that is convenient for them increases their engagement. They are less constrained by an unsuitable timetable and instead concentrate on achieving their goals on their own terms.

In the closing…

Employee engagement may be defined as how much an individual contributes to a company’s or workplace’s overall performance.

Employee engagement has a direct influence on the company’s overall success. Your entire firm might be held behind if one individual slips off the track.

An engaged employee is more likely to be loyal to the organization, happier at work, have a positive impact on other workers, and achieve greater outcomes.

Why does your service business need an email marketing tool ?

Posted on by Priya

Priya

Field service companies are constantly seeking for new and imaginative methods to sell themselves. To attract new consumers, your company may have tried direct mailers, newspaper commercials, buying ad space in discount publications, generating radio ads, and other traditional types of promotion. While many of these marketing channels can be beneficial, they can also take a lot of time and effort to implement, especially for a field service company.

More and more successful field service organisations are turning to email marketing to reach out to new and existing clients in a cost-effective and efficient manner. As a field service technician, you most likely already have a lot on your plate. Setting up and managing email campaigns may appear to be a difficult undertaking. The process has grown a lot easier now that there are various email marketing packages available to assist you develop, administer, and monitor your campaigns. MailChimp and Constant Contact are two popular email marketing tools. Look for a tool that allows you to simply create emails, add current and new customers, and view reports on the emails you send to save time and resources.

Use of email marketing campaigns for field service companies

If you have detailed client data, you may use them to send customised emails to your current customers. Customers in several field service sectors, such as plumbing, HVAC, and appliance repair, may only contact you a few times each year. Effective email marketing campaigns may help your organisation keep ahead of the competition in terms of client awareness. To promote return business, offer pleasant maintenance reminders or contact consumers about seasonal specials. If your company uses field service management software, you can quickly create client email lists from current data and send numerous emails at once, saving even more time. Make sure that every client’s email address becomes a datapoint you gather and enters safely into your customer database.

If your field service firm has a website, you may take advantage of internet visitors by using an email automation platform. Streamline your email marketing with tailored communications that are sent out in response to user activity signs like page clicks, email openings, and transaction histories. This will most certainly require some technical effort to integrate with your website, but if done correctly, it can be a strong and successful lead generation tool.

Boost your website’s traffic

Within the emails you send to consumers, you may highlight website information and provide links. As a consequence, your website’s traffic will increase, and your SEO will improve. Furthermore, the traffic sent to your website will be qualified. A qualified lead is a prospective customer who is likely to make a purchase because they require the seller’s solution.

You may utilize the unique material you develop for your email campaigns on your website if it performs successfully. On-site involvement can assist with SEO. Use email as a testing tool to evaluate what types of content you should create.

Keep lines of communication open

One of the most efficient marketing methods is open email, which allows you to maintain a direct line of communication with prospects and consumers. Most people check their email at least once a day, so there’s a good chance they’ll notice and open your message (if the content is relevant and you present it in a way that makes sense)

Use email to establish thought leadership by delivering material that gives users with relevant suggestions or information. If you have a new deal, make sure to let your consumers know about it.

You can send a variety of content:

  • Important announcements and events are included in the newsletter.
  • Promotions and offers
  • Articles on the blog and more!
Get email feedback from customers on a regular basis

To improve the consumer experience, consider implementing email marketing. Send surveys to your consumers to find out what they think of your company. Request that they post evaluations about your service after an appointment by email, either on your website or on a third-party review website like Google My Business. Hearing from your consumers on a regular basis may help you enhance your offerings and customer experience. This information can assist you in better understanding your consumers’ problems with your company. It will, on the other hand, provide you insight into what your company appears to be doing well.

Email marketing may help your service firm build stronger client relationships and increase revenue. Consider going digital with your marketing if you’ve previously gone digital with your client database using field service software. To advertise your field service business more successfully and efficiently, combine the two tools.

How field service software can help you grow your business?

Posted on by Priya

Priya

In the past 2 decades, field service management (FSM) has been slowly and steadily developing alongside technological advancements and changes in lifestyle. Tools/methods that were developed back in the 1990s, took FSM companies only a few steps ahead of paper-based maintenance management systems.

If you see now, Field service management is an immensely growing sector, and to become a successful FSM company you require heightened expertise in your approach. You’ll have to face lots of obstacles if you don’t opt for appropriate technology, from providing clients with easy-to-use mobile apps to offering your employees with necessary digital tools for heightened field efficiency.

So, why is field service software necessary?

The need for a tool to maintain/manage field operations is still understated, and several field service organizations insist on using spreadsheets to look after processes. Field service maintenance became more complex and time-consuming as businesses began expanding. Because of covid-19 epidemic, commercial firms started realizing the need for proper field service maintenance and are instantly adopting digital approaches for providing exceptional field management services. Top of all, in order to serve all the modern needs of a field services company, a Field Service Management Software must have advanced analytics, data management & protection capabilities, artificial intelligence, and cloud storage.

Let’s look at different benefits a FSM software can offer to you in scaling your business:

Increased FTFR rate

The technician you send must have the appropriate skill(s) and required spare parts and tools in order to successfully fulfill the job and thereby improve your FTFR rate. By adding advanced FSM software to your digital transformation strategy you can own the following:

  • Built-in algorithms in the FSM system can aid you in finding the most appropriate technician for each job.
  • Real-time tool stock information: It lets your service personnel keep track of common spare parts that they might need to accomplish the job, which is handy.
  • Tool booking: This helps technicians make sure that the tools required for a field service job are available, the planner can reserve them.
  • Job forms: Your technicians can handle scheduling, job estimates, checklists, troubleshooting, and work order data on-site with the readily accessible job forms. They can account for their work, follow job instructions, enter work requests while on-site, and respond to client inquiries. As a result, the first time fix rates are improved.

Simpler third-party integrations

It is a must for every field service management company to integrate their operations with multiple assistive tools, for example, CRM and payment gateways. These integrations are a must and are no easy job as they might appear. By offering the capability to work with a variety of software you are giving your customers the best experience possible. And by opting for advanced field service management software, you gain the power to integrate it with a tonne of useful features that can potentially round out your experience. This way, managing a field service business becomes much easier, as you have access to the right payment portal, CRM, and other needed tools. As a result, field executives, administrative staff, and customers have a spectacular experience.

Improved visibility into maintenance

When FSM software/systems are used to their fullest potential they can help businesses reduce repairs, provide management an enhanced view of the ongoing maintenance activities, offer step-by-step checklists with image or video files attached for field experts to approach problems in an informed way, and also gain customers’ trust. FSM software can show if your budgets are acceptable and are on track, as well as identify weaker areas of a technician so that necessary training can be provided. Senior field officers or management can make well-informed judgments with the help of detailed reports. Additionally, a 52-week PPM calendar can offer a quick overview of scheduled work for the day, month, or year all from a single source.

External contractors’ workflow

During the unavailability of in-house technicians or when there is a shortage of a particular expertise, field service businesses may need to procure technicians to fulfill service jobs from an external agency. To look after these components that are part of the holistic field service operations, FSM software can be used to build a dedicated workflow to specifically deal with external service contractors and their teams of technical experts.

Record field service/job evidence

To maintain and scale a field service business, on every job done, task data must be collected. This information can further be used to infer patterns of customer requests, identify peak months, and gain an understanding of how to best serve a customer. Additionally, next-generation FSM tools can help technicians collect field evidence and do much more.

Overall, when you adopt an all-in-one FSM software, managing data becomes extremely easier. And when you are powered with advanced field service management software, you can always stay ahead of the rest in the industry, get rid of paper works and offer the best customer experience.

With Fieldy, you can leverage the best field service automation! Fieldy will provide you with tools that are needed to digitize any kind of field service jobs you may offer, help you scale your processes, and increase your ROI.

Would you like a free demo to know why Fieldy is best for your business? – Hit us up here.