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Discover Fieldy’s Customer Experience Enhancing Features

Fieldy helps you deliver an exceptional customer experience, all the time. Automate your repetitive workflows to refocus your efforts on providing personal customer service. Build long-lasting customer relationships and grow your business revenue.

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Boost Profitability for Your Business by Providing Them Superior Customer Services

Fieldy is designed to empower your field team with the tools required to deliver superior customer service every time. Harness the power of real-time updates, route planning, and seamless communication to increase repeat customers and referrals.

Empower Customers with Real-time Updates on Technicians

With Fieldy, you can share a technician’s real-time location when on the job and keep the customer updated on every aspect of the job process. That way, you foster customer trust and improve the customer experience.

  • GPS-enabled attendance with live location
  • Auto-calculated travel hours and distance
  • View technician’s job history
Real-Time Updates Dashboard
Fieldy’s Instant Quotes and Invoices Dashboard

Facilitate On-the-go Payments with Fieldy’s Instant Quotes and Invoices

Bid farewell to pending payments with Fieldy. Our software helps you create and send detailed quotes in an instant. Once approved, customers complete the payment through the mobile app, removing the complexities from the payment process. We strive to ensure the payment process is secure, robust, and simple.

  • Faster payments, anytime, anywhere
  • Integrate secure payment gateways
  • No pending payments with instant invoices

Ensure Transparency with Fieldy and Grow Trust with Customers

Empower customers to create and schedule jobs conveniently through the online forms. The mobile app regularly notifies the customers of the technician’s status, increasing transparency. Job cards provide customers a comprehensive view of the service, increasing transparency and accountability.

  • Accessible online form for 24/7 service requests
  • Instant notifications on service schedule and status updates
  • Share job card report with images upon completion
  • Notify technicians and customers instantly upon job assignment
  • Notify customers on job completion, ensuring transparency
Upcoming Appointments Dashboard