Fieldy Vs ServiceTitan | Know the Key Difference
Here’s the difference you need to know between Fieldy and ServiceTitan.
All in One PlatformCheck Out Other Comparisons As Well
Why Choose Fieldy Over Service Titan
Every feature of Fieldy is a perk on its own, built to transform your field service business.
1. Sales & Lead Management
| Feature | Fieldy | ServiceTitan |
|---|---|---|
| Lead Management | ✓ | Additional Subscription to Marketing Pro |
| Mobile Estimates | ✓ | Only in Advanced Package |
| Online Booking | ✓ | Requires Premium Add-On With Additional Cost |
| Estimate & Invoicing Speed | ✓ | Multi-Step Process Slows Turnaround |
| Trial Access | Free Trial Included | No Access to Software |
2. Scheduling & Dispatching
| Feature | Fieldy | ServiceTitan |
|---|---|---|
| Scheduling | ✓ | ✓ |
| Dispatching | ✓ | ✓ |
| Call Booking | Coming Soon | ✓ |
| Real-time Visibility in the Field | ✓ | Only in Premium Plans, & GPS Tracking with Fleet Pro is Additional $69 / Month |
3. Service Operations & Contracts
| Feature | Fieldy | ServiceTitan |
|---|---|---|
| Service Agreement Renewals | ✓ | Only Available With Premium Plans |
| Customizable Checklists | ✓ | Only Available as Separate Add-On With Additional Cost |
| Customizable Roles & Permissions | Coming Soon | Limitations With Customization |
| Franchising / Multi-location Support | ✓ | Requires Premium Package |
| Industry Fit | Flexible for SMBs and Scalable for Enterprise | Designed and Built for Large Franchises in HVAC, Plumbing, Electrical; Lacks SMB Support |
4. Financial & Inventory Management
| Feature | Fieldy | ServiceTitan |
|---|---|---|
| Profit & Loss Tracking | ✓ | Requires Premium Package |
| Payroll Management | ✕ | Requires Premium Package |
| Inventory Tracking | ✓ | Requires Premium Package |
| Minimum Plan | From $20 / User / Month | From $229 / Month Basic Plan |
| Pricing Transparency | No Deposits, No Hidden Charges | Premium pricing with setup fees, hidden costs, and upselling |
| Premium Features Pricing Model | Flexible Add-ons, Not Forced Per-Tech Premium Package | Costs Increase Per Technician |
| Average License Cost for 10 Users Per Month | $200 - $500 Based on the Package | $2000 / Month and Percentage of Revenue |
5. Customer Experience & Support
| Feature | Fieldy | ServiceTitan |
|---|---|---|
| Customer Support | 15/6 Live Support Included | Limited Hours Unless on Premium Plan |
| Ease of Use | Mobile-First, Intuitive, Complete access within a mobile app | Requires Extensive Training |
| Available Platforms | Web, Mobile, Tablet (Online & Offline) | Web, Mobile, Tablet |
| Set-up Fees | Zero-Cost Onboarding; Live Within Hours | Paid Onboarding Process |
6. Integrations & Tech
| Category | Fieldy | ServiceTitan |
|---|---|---|
| Third-Party Integrations | Open API & Integrations With QuickBooks, Zapier | Integrations Mostly Limited to Premium Plans |
| Payment Processing | Flexible Integrations With Preferred Payment Provider | Additional Cost for Processing And Revenue Sharing |
| Offline Functionality | Full Offline Mode for Mobile App | Limited Offline Features, Requires Sync |
| AI / Automation Features | AI-Powered Job Assignment & Reminders (Coming soon) | Marketing AI Available Only With Add-On Marketing Pro |
| Data Export & Reporting | Full CSV/PDF Export on All Plans | Limited Reporting Export Unless on Premium |
Why Teams Move from ServiceTitan to Fieldy
- Fieldy provides a lower total cost of ownership than ServiceTitan.
- Built to serve SMBs, not just national franchises, where ServiceTitan falls short.
- Fieldy’s mobile app delivers a superior field experience compared to ServiceTitan’s.
- There are no billing surprises or hidden charges, unlike ServiceTitan.
- Faster team adoption is guaranteed with Fieldy anytime.
- Fieldy offers FSM software that supports growth at every stage of your business.
TestimonialWhy Our Clients Trust Our Field Service Management Software
We help clients achieve 99% operational efficiency with seamless job tracking, scheduling, and AMC automation.
4.9
★★★★★
Customer experiences that speak for them solves
+
“We provide all kinds of sales and services, especially in the home appliance industry. When we were searching for field management software, Fieldy’s amazing sales team contacted me through cold outreach. They greatly helped with the onboarding process.
Fieldy provides accurate technician tracking and timely AMC management, which has helped us a lot. The detailed demo, pricing, and impressive customer support — everything was simply amazing.”
Praveen
KSP Sales and Services